Disaster Recovery Planning Template

Disaster Recovery Planning Template

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July 24th, 2010

Disaster Pllanning tool chosen by 3,000 plus enterprises

Just because your company is not a major corporation with hundreds of offices and thousands of employees does not mean your are not under the same pressures to maintain access to critical information in order to run your business and remain competitive. But buying the same complex and expensive solutions as the major players in your industry can be cost-prohibitive -- and unnecessary. You feel the same pressures to secure your data as a massive corporation does, but without the massive budget.

The disaster planning template is the way to go.  Over 3,000 enterprises world wide have chosen it as the tool of choice.

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July 13th, 2010

Disasters can occur any where at any time

Disasters are unpredictable by nature and can strike anywhere at anytime with little or no warning. Recovering from one is expensive and time consuming, particularly for those who have not taken the time to think ahead and prepare for such possibilities.

Disaster Planning - Janco has found that 80% of all enterprises that do not have a disaster recovery / business continuity plan in place before a disaster occurs never reopen.  However, when disaster strikes, those who have prepared and made recovery plans survive with comparatively minimal loss and/or disruption of productivity.

Disaster Business Continuity

Disasters can take several different forms. Some primarily impact individuals -- e.g., hard drive meltdowns -- while others have a larger, collective impact. Disasters can occur such as power outages, floods, fires, storms, equipment failure, sabotage, terrorism, or even epidemic illness. Each of these can at the very least cause short-term disruptions in normal business operation. But recovering from the impact of many of the aforementioned disasters can take much longer, especially if organizations have not made preparations in advance.

Most of us recognize that these potential problems as possibilities. Unfortunately the randomness of some of these disasters lulls some organizations into a sense of false security-"that's not likely to happen here." However, if proper preparations have been made, the disaster recovery process does not have to be exceedingly stressful. Instead the process can be streamlined, but this facilitation of recovery will only happen where preparations have been made. Organizations that take the time to implement disaster recovery plans ahead of time often ride out catastrophes with minimal or no loss of data, hardware, or business revenue. This in turn allows them to maintain the faith and confidence of their customers and investors.

Disaster Recovery Planning is the factor that makes the critical difference between the organizations that can successfully manage crises with minimal cost and effort and maximum speed, and those that are left picking up the pieces for untold lengths of time and at whatever cost providers decide to charge; organizations forced to make decision out of desperation.

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June 18th, 2010

Disaster Plan Common Failures

Disaster Recovery Business Continuity - Common Failures 

Disaster Types

Most common mistakes made in Disaster Recovery and Business Continuity Planning are eliminated by implementing the Janco Disaster Recovery and Business Continuity Template.  Problems that are avoided are:

  • Failure to identify every potential event that can jeopardize the infrastructure and data that your enterprise depends
  • Failure to cross-train personnel in disaster recovery and business continuity
  • Failure to create a communication processes which will work when your communication infrastructure is lost
  • Failure to have adequate backup power
  • Failure to know which resources need to be restored first
  • Failure to have  adequate physical documentation of your Disaster Recovery and Business Continuity plan
  • Failure to validate the adequacy of your back ups
  • Failure  to test your Disaster Recovery and Business Continuity plan
  • Failure to have passwords available to the Disaster Recovery and Business Continuity team
  • Failure to keep your Disaster Recovery and Business Continuity plan up to date
 
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June 10th, 2010

A disaster occurs -- now what?

A disaster or business interruption occurs, what do you do?  A quick roadmap to follow is:

  • Do not panic and remain calm! When a disaster or business interruption occurs the first priority number is to ensure the safety of the employees.
  • Evaluate the disaster!  Determine the impact on your personnel and enterprise operations, this evaluation the event is critical in making the decision to activate the disaster recovery business continuity procedures.
  • Communicate with everyone that can be impacted! Communicate with your team, managers, affiliates, and vendors frequently. Even if there is no status to report, do not leave anyone guessing or letting them draw their own conclusions.
  • Know the disaster recovery business continuity plan! Testing the Business Continuity Plan regularly helps everyone in becoming familiar with what will happen and how it will be done.
  • Be decisive! Once you have determined the level of disaster and everyone is safe to operate, it is time to make the decision if you need to implement the business continuity procedures or if the downtime for recovery acceptable.
  • Start the process! Start with recovering the most business critical systems first to restore business operations to a functional level. There should not be any question, which order which applications need to be restored first.
  • Lock down all backups and critical documentation! The first step to the recovery is having a set of data to recover from. This could be anything from archived tape, local disk copy, and a co-location or disaster recovery data center.
  • Use multiple solution paths! Assume that nothing will work and have alternatives in place  
  • Reactivate normal operations! Once the systems are operational, the disaster is over and systems are repaired it is time to move the workloads back to where they were originally.
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May 27th, 2010

Next Disaster Requires Culture of Preparedness

At the center of the recent White House report "Hurricane Katrina: Lessons Learned," there is a call to "foster a new, robust culture of preparedness."

The challenge comes after the report details the long list of tragedies that last year's deadly hurricane wrought, including more than 1,330 deaths and $96 billion in property damage. In terms of communications, 38 centers that normally handled 911 calls failed, while 3 million customers lost phone service.

The report urges a wide variety of players to build this new culture, including myriad federal agencies and tens of thousands of state and local emergency first responder agencies. And it calls on private citizens and the private sector to take part.

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May 11th, 2010

Regulatory compliance impacts disaster planning process

Increasing regulatory oversight: as a result of recent natural disasters, man made disasters (Gulf oil spill), and acts of terrorism (the attempted Time Square bombing)), industry and governmental regulations concerning the distance between disaster recovery sites and redundancy levels continue to tighten. In addition, highprofile customer data security breaches have led to calls for stricter regulatory compliance controls across industries (Sarbanes-Oxley, HIPAA, PCI DSS, and European Union Privacy laws). - more info 

 


May 5th, 2010

Improve your RTO and RPO

How long can your Enterprise afford to be without your data? With an accelerated disaster recovery program, you never have to answer this question. Download this outline learn how the Janco Disaster Recovery Business Continuity Template can reduce RPOs and RTOs even more. 

Disaster Business Continuity

Disaster Recovery Guide
Business Continuity Planning

ISO 27001, ISO 27002, ISO 17799, Sarbanes-Oxley, and HIPAA Compliant

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What is Disaster Recovery and how does the Disaster Recovery Planning Template help?

This DRP Template can be used for any sized enterprise.  

The template and supporting material have been updated to be Sarbanes-Oxley compliant.  The complete package includes:

  • Disaster Recovery Planning and Business Continuity Template
  • Business and IT Impact Analysis Questionnaire
  • Work Plan
  • Disaster Recovery / Business Continuity Audit Program

With lost data being a competitive liability, there is no room for downtime in today's business world.

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April 27th, 2010

Disadvantages of tape as backup media

Tape is used for backup and archive because it is very inexpensive, but it is an old technology that has been available almost since the dawn of computing. There are several issues with tape-based backup:

Record Management  Backup Policy

  • Tape-based backup is a time-intensive process that is potentially disruptive to your applications; this issue is commonly referred to as the backup window problem.
  • Because of its impact on applications and resources, tape-based backups are usually not performed more than once a day, and often only once every several days, meaning that
    there are very few tape-based recovery points available for use over the course of a week.
  • Because your data is changing very frequently (on the order of seconds or minutes), fewer recovery points mean you are risking the loss of large amounts of current data for a given recovery.
  • Once it is clear that a recovery needs to occur, it takes time to perform recovery tasks including locating the correct tape, transporting it (if it's offsite), restoring it to disk and restarting the application with the recovered data.
  • As a storage media for backup, tape is not entirely reliable; in fact, leading analyst groups state that as many as 1 in 4 backup tapes suffer from some sort of problem that precludes performing a recovery
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April 22nd, 2010

The Difference Between Disaster Recovery Planning and Business Continuity Planning Defined

Disaster Recovery Planning (DRP) is the process by which you resume business after a disruptive event.  This typically means that you can get the enterprise computers, networks, and data base operational. The event might be something huge-like an earthquake or the terrorist attacks on the World Trade Center-or something small, like malfunctioning software caused by a computer virus.

Given the human tendency to look on the bright side, many business executives are prone to ignoring "disaster recovery" because disaster seems an unlikely event. However Janco has found that over one third of all enterprises have had to activate their Disaster Plans in the last few years.

Business Continuity Planning (BCP) suggests a more comprehensive approach to making sure you can keep the enterprise going and meet it business objectives. This goes beyond the enterprise computers, networks and data bases.  However, the two terms are married under the acronym DR/BC or DRP/BCP. At any rate, Disaster Recovery Planning and/or Business Continuity Planning facilitate how a company will keep functioning after a disruptive event until its normal facilities are restored. 

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April 16th, 2010

Network Disaster Recovery and Business Continuity CIO's Concern

In addition to the lack of a consoli­dated disaster recovery / business continuity plan  for the network management system, network operations are plagued by other problems:

  • Network recovery plans are impacted by unanticipated traffic growth, configuration issues; link overloads due to traffic rerouted around failed network elements, and more.
  • Changes may lead to undocumented side effects, so understanding the impact of changes before making them is essential for reliable network operations.
  • The monotonous work of making simple changes to hundreds or thousands of devices or objects is error prone and often difficult to reproduce in the recovery mode.

To add to the pressure, network operations teams are expected to run larger networks that have become many times more important to the business, and to do so with fewer staff members. These con­ditions exacerbate the problems associated with disparate disaster recovery and business continuity plans.

 

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April 7th, 2010

Cloud Recovery Not Easy - Disaster Recovery Not Under User Control

DRP Security Template

Microsoft officials still have not provided many details about what caused the outage, other than to say it was a core system failure. The failure is unrelated to Microsoft's cloud infrastructure and/or Microsoft's Azure datacenters, as the company has continued to run the Sidekick back-end on the same infrastructure it has been running on before Microsoft acquired the company in 2008.

The Microsoft/Danger team apologized for the amount of time they are taking to restore contacts, photos, e-mail and other Sidekick services to which users lost access at the start of the month. The team said they were taking their time "to make sure we are doing everything possible to maintain the integrity of your data."

The team still is not committing to an exact recovery timetable, but is saying restoration should begin this week. Microsoft said, "We continue to make steady progress, and we hope to be able to begin restoring personal contacts for affected users this week, with the remainder of the content (photographs, notes, to-do-lists, marketplace data, and high scores) shortly thereafter."

After telling users that they likely had lost all of their personal data, the Microsoft/Danger team then said they expected to be able to recover some of their data. Mid-weeklast week, they said they expected to recover "most if not all" of the missing user data.

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What is a Disaster Recovery and Business Continuity Plan

Disaster recovery and business continuity planning are processes that help organizations prepare for disruptive events - whether those event might include a hurricane or simply a power outage caused by a backhoe in the parking lot. The CIO's involvement in this process can range from overseeing the plan, to providing input and support, to putting the plan into action during an emergency.

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April 3rd, 2010

Backup strategies developments defined

Disaster recovery and business continuity solutions that combine the latest advancements in disk-based backup with secure, integrated online technologies offer businesses fast and assured recovery of their critical business data while freeing limited technical staff for more value-driven tasks. They also reduce the burden of removing the data and storing it safely off-site, protecting it from local disasters.

The top reasons businesses are turning to this technology:

  • Comprehensive and reliable data protection assures up-to-date recovery of all critical business data, including the backup of data in open files
  • Automatic and secure off-site electronic vaulting guarantees successful disaster recovery
  • Better control over restoring data gives businesses access to data when and where it’s needed - for any reason
  • Improved security for all sensitive data ensures protection during backup, transmission and storage
  • A complete data protection solution addresses the entire data protection workflow and provides a higher level of reliability, productivity and cost containment
  • Immediate data restoration either over the Internet or from on-site rapid recovery appliances reduces downtime costs
  • Enhanced ability to demonstrate compliance with regulations around information protection is enhanced through consistent, repeatable processes and controls
  • Freedom from routine backup and restore tasks allows redirection of staff time to value-driven projects with greater impact on productivity and profitability
  • Increased competitive advantage is promoted through improved access to data, more predictable cost control and flexible solutions that change with the business
  • Greater reliability in recovering all data where and when needed is ensured, with successful data recovery guaranteed in writing
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March 21st, 2010

DRP Backup Solutions

DRP Security TemplateTo plan your data protection solution appropriately, you must first understand the type of technology environment that you are running. Consider the following:

  • Direct attached storage (DAS): The simplest backup and restore environment, DAS usually consists of a standalone tape drive or an autoloader attached directly to the server that it is protecting. Businesses that operate DAS usually require backups only daily and/or weekly, maintain only a few (one or two) networked servers on each network and do not use online business-critical operations.
  • Network backup: LAN/SAN-based backup storage uses devices that are managed centrally from a single console through a single backup server, reducing hardware costs, and management time. Businesses that operate LAN/SAN-based backup usually require continuous, business-critical operations as well as hourly or daily backups; have multiple networked servers; and can run multiple operating systems.
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March 4th, 2010

Disaster planning, emergency preparedness, or business continuity

Disaster planning, emergency preparedness, or business continuity (and experts note that there are differences) -  the goals are ultimately the same:  to get an organization back up and running in the event of an interruption.  The problem causing the interruption could be one computer crashing or an entire network crashing.  Or it could be an electrical outage or the result of a terrorist activity.  The goal is to have some contingency plans in the event of a problem.  A disaster recovery plan exists to preserve the organization so that it can continue to offer its services. 

 

A disaster recovery plan is a users' guide - the documentation - for how to preserve an organization.  In order for a plan to be useful, it must be created before an interruption occurs.  Business continuity is disaster recovery.  Lost revenue is a driving force in business continuity.  The reason to do a recovery plan is essentially to keep the funding coming in and the services going, and the clients being served.

 

  • Emergency planning are those procedures and steps done immediately after an interruption to business.
  • Disaster recovery are the steps taken to restore some functions so that some level of services can be offered.
  • Business continuity is restoration planning, completing the full circle to get your organization back to where it was before an interruption.

In order to write your plan, you have to do some planning. This planning is the process that will get you to the step where you then commit your plan to paper - you can’t write a plan until you do the preparation.  The most difficult thing is getting started; the second most difficult task is keeping the plan current.

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February 25th, 2010

Disaster Planning for international enterprises

Disaster recovery and business continutiy plans for internationaly base organizations need to take in to account limitiations that various counties place on location of data.

Many parts of Europe forbid some data from being transmitted or stored outside of the country. Canada also has some rules that prohibit some data being stored in the United States due to the U.S. Patriot Act's provisions that let the federal government examine corporate records.

It's important to note that the legal issues are local to where your customer resides. You have to understand the laws and make sure that personally identifiable data and some financial records are kept local if required by the law.

This could be an issue as cloud computing systems become more distributed. Indeed, while the primary facility may be in-country, the failover site, or perhaps the site used when the primary site is under maintenance, could be across the border and, thus, noncompliant.

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February 20th, 2010

Disater Plan Manual - CIO and CSO conflict

When the task of disaster recovery planning (DRP) is dropped in the laps of information security managers and IT staff, DRP becomes a security problem.  If the disaster plan is  handed off to an organization's information security officer or IT director with little or no support, the result is usually either a set of a few policies and procedures without a solid foundation in risk assessment, or a long-winded document that overreaches and focuses on the wrong issues.

When this happens, the disaster recovery plan often does more harm than good. Thinking that disaster recovery is assured by a novice's tape backup rotation plan and off-site storage in a cabinet down the hall could lead to overconfidence, false statements during audits or contract negotiations, or even encourage risky data, network, and service management behavior. Mixing up a data, recovery procedure for a full-blown plan or inflated data-focused plan into a management policy and standards is dangerous stuff for the livelihood of a business.

Worse, there is the possibility that minimal action on the part of the CIO and IT to protect information assets will cause senior management to cool its support for enterprise risk management, disaster recovery and business continuity. Organizations making the transition from small to medium size occasionally check disaster recovery off the list when they have information asset-preservation policies, and neglect to scale up disaster response decisions and processes where they concern human safety.

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February 10th, 2010

A network outage is a disaster

A network outage is a business interuption and a disaster for most enterprise.  The disaster recovery planning process needs to consider this as one of the most likely events to occur.

 

 As businesses rely more heavily on the internet to transact business and link together branch offices, remote workers, customers and business partners, the WAN connection becomes more important than ever. A single pipe may be a company's only link to the outside world. If this pipe goes down, crucial networking functions come to a crashing halt. Although most business lines are reliable, outages are not very common. A software company that has over 25 branch offices, each with a T-1, in several 3rd world locations has frequent outages.  About once a month, they have a T-1 outage in one of the offices, lasting from 4 to 20 hours. During that time, that remote office is effectively cut-off.  Without the WAN line, you cannot make phone calls, get e-mails or do any kind of electronic transaction. They are unable to communicate with the outside world and effectively dead in the water.

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January 26th, 2010

Backup and Backup Retention Policy Key to DRP

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With companies storing data for longer periods of time to meet compliance regulations and business best practices, the inherent risk of a data breach is growing significantly. When it comes to data management, today's enterprises must balance a number of divergent requirements that often compete for priority. Many organizations routinely store backup tapes off site to meet operational requirements and business continuity objectives. However, backup tapes can easily be lost during transport, and remote storage facilities may lack adequate security. Backup and archival solutions are designed only to preserve data; they don't protect against unauthorized access. Only data encryption can effectively safeguard sensitive data by rendering it unreadable without access to the encryption key.
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January 11th, 2010

Microsoft sites crash

DRP/BCP Security TemplatesOngoing problems with a Microsoft Corp. Web site handling software licenses have left some business customers unable to activate and use their Microsoft apps for more than a month.

Microsoft first took down its Volume Licensing Service Center for maintenance in early December, after attempts to merge multiple licensing sites into a single, more secure site backfired for some users.

Those affected include businesses purchasing Microsoft software, or resellers and integrators handling newly-purchased software for business customers. Problems they have reported via Twitter include users losing access to paid-for software licenses; an inability to login to the VLSC site and fix this for one month or more; and six-hour waits on Microsoft telephone support trying to fix their accounts;

One user said that Microsoft, unable to grant him access to his account and license activation keys, was forced to physically mail him replacement software.

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December 9th, 2009

Tape Backups Difficult to Coordinate

Backup PolicyAccording to the U.S. Labor Department, more than 40 percent of all companies that experience a disaster never reopen - and more than 25 percent of those that do reopen after a disaster occurs will close down for good within two years.

Yet many midsized companies find it difficult to regularly and effectively back up data. The traditional tape backup process is manual and time consuming: data is preserved by taking "snapshots" of server activity, which are then placed on tape for archiving. To make matters more complicated, effective manual backups typically become more difficult to achieve as data spreads across multiple systems and servers.

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